Terms & Conditions for Ultra Shine Auto Detailing

1. Introduction

Welcome to Ultra Shine Auto Detailing (“we,” “us,” “our,” or the “Company”). These Terms & Conditions (“Terms”) govern your access to and use of our services, website(s), and communications (including SMS/MMS, email, and calls). By using our services, you agree to these Terms.

2. Services

We provide professional auto detailing, cleaning, restoration, and related services (“Services”). We may send you messages to schedule/confirm appointments, provide reminders/updates, request feedback/reviews, and share promotions or important notices.

3. Consent to Receive Messages

By providing your phone number or email, you consent to receive communications from us.

Message frequency may vary.

Message & data rates may apply.

For help with our messaging program, reply HELP or email [email protected]

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4. Opt-Out / Unsubscribe

You can opt out anytime:

Text STOP to stop receiving SMS/MMS from us. We may send a one-time confirmation of your opt-out.

For email, use the unsubscribe link (if provided) or email [email protected]

with the subject “Unsubscribe.”

We honor opt-out requests promptly.

5. Eligibility & Acceptable Use

You must be at least 18 (or age of majority in your jurisdiction). You agree to provide accurate information and not use our Services for unlawful purposes.

6. Pricing, Payment & Taxes

You agree to pay for Services at the rates in effect when services are rendered, plus applicable taxes. Accepted payment methods may include credit/debit, electronic payments, or cash. Unpaid balances may result in suspension of services and collection efforts.

7. Appointments, Cancellations & No-Shows

Please provide at least 24 hours notice to cancel or reschedule. Late cancellations or no-shows may incur a fee. If we need to reschedule, we’ll notify you as soon as reasonably possible.

8. Vehicle Condition & Liability

We are not responsible for pre-existing damage, excessive wear, or concealed defects. While we exercise reasonable care, to the maximum extent permitted by law:

We disclaim indirect, incidental, special, consequential, or punitive damages.

Our total liability will not exceed the amount paid for the specific service giving rise to the claim.

9. Results & Disclaimers

Results vary based on vehicle condition, age, prior repairs, and materials. Certain stains, odors, scratches, or defects may be reduced but not fully removed.

10. Intellectual Property

All content (logos, text, images, trademarks) in our materials or communications is owned by or licensed to us. You may not reproduce or use it without written permission.

11. Privacy & Data Use

Your information is used to deliver Services and communications, improve operations, and comply with law. We do not sell your personal information. For privacy questions or requests, contact [email protected]

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12. Messaging Compliance (TCPA/A2P)

We comply with applicable messaging laws and carrier policies, including the TCPA and A2P requirements. We only send marketing texts/emails if you’ve provided appropriate consent. You can withdraw consent at any time using the methods in Section 4 or by emailing [email protected]

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13. Third-Party Services & Carriers

Delivery of messages is subject to your carrier/network. We are not liable for delays or undelivered messages.

14. Changes to These Terms

We may update these Terms from time to time. Changes are effective when posted with an updated “Last Updated” date. Continued use constitutes acceptance.

15. Governing Law & Venue

These Terms are governed by the laws of Ohio, without regard to conflicts principles. Exclusive venue lies in the state or federal courts located in [Your County], Ohio.

16. Severability

If any provision is held invalid or unenforceable, the remaining provisions remain in full force.

17. Contact Information

Ultra Shine Auto Detailing

[Your Business Address]

Phone: 216-302-8714

Email: [email protected]

Last Updated: October 7, 2025