Privacy Policy — Ultra Shine Auto Detailing

Ultra Shine Auto Detailing (“we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

1. Information We Collect

We collect personal information and other data in several ways:

a. Information You Provide Directly

When you contact us, schedule services, request quotes, create an account, or otherwise interact with us, you may provide:

Name

Email address

Phone number

Vehicle information (make, model, condition)

Address or location

Payment details (when you pay)

Feedback, reviews, or survey responses

b. Information Collected Automatically

When you visit our website or use our services, we may automatically collect:

IP address

Browser type, version, and device type

Operating system

Page views, navigation paths, access times

Referring / exit pages

Cookies, web beacons, similar tracking technologies

c. Information from Third Parties

We may obtain information from external sources (e.g. third-party services, partners) to enhance our records or tailor communications to you.

2. How We Use Your Information

We use the information we collect for purposes including:

Providing, maintaining, and improving our services

Scheduling, confirming, and managing appointments

Sending reminders, updates, or service notifications

Communicating with you (including via email, SMS/MMS, phone)

Marketing, promotions, and feedback requests (if you consent)

Processing payments and billing

Enforcing terms, preventing fraud, and protecting rights

Analyzing usage, trends, and customer interests

Complying with legal obligations

3. Sharing & Disclosure of Your Information

We do not sell your personal information. We may share or disclose your information in the following limited circumstances:

With service providers or contractors who assist us with operating our business (e.g. payment processors, messaging platforms), provided they agree to confidentiality

When required or permitted by law (e.g. court orders, law enforcement)

To protect our rights, safety, or property, or those of others

In connection with a merger, acquisition, or sale of assets, with notice to affected customers

4. Cookies & Tracking Technologies

We use cookies, web beacons, local storage, and similar technologies to collect information about your browsing behavior, preferences, and site usage. This helps us improve your experience and deliver content tailored to your needs.

You may disable cookies via your browser settings, though doing so may affect how parts of the site function.

5. Data Retention

We retain your personal information as long as needed to fulfill the purposes in this Policy or to comply with legal, tax, or accounting requirements. When no longer needed, we will delete or anonymize it.

6. Your Rights & Choices

Depending on where you reside and applicable law, you may have the right to:

Access, update, or correct your personal data

Request deletion of your personal data

Opt out of marketing communications

Limit or object to certain processing

Withdraw consent where processing is based on consent

To exercise your rights or make requests, contact us at [email protected]

. We may require identity verification before fulfilling requests.

7. Security

We use appropriate administrative, technical, and physical measures designed to safeguard your information. However, no method of transmission or storage is perfectly secure. We cannot guarantee absolute security.

8. Children

Our services and website are not intended for children under 13 years of age. We do not knowingly collect personal information from minors. If you believe we have collected data about a minor, please contact us to request deletion.

9. International Transfers

If you are located outside the U.S., your personal data may be transferred to, stored, and processed in the United States or other jurisdictions. By using our services, you consent to such transfers.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we do, we will post the new version with a revised “Effective Date.” Your continued use of our services after changes constitutes acceptance of those changes.

11. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy, you may contact us at:

Ultra Shine Auto Detailing

Email: [email protected]